TRACTEBEL

INCREASED DOCUMENT LOAD HIGHLIGHTS NEED FOR BETTER SOLUTION

As Tractebel began taking on more complex projects, its internal systems were no longer keeping pace with its growing needs. Acting as the owner’s engineer across multiple initiatives, Tractebel was responsible for reviewing and managing a high volume of contractor documents.

At the time, Tractebel was using an in-house solution for document control, which was part of a larger corporate system. But as processes became more technical, that system couldn't handle the increased document load. Communication became fragmented across project teams.

The older system’s security protocols also made it difficult for outside users to access the system and upload and view documents directly. This created extra administrative work for Tractebel’s internal teams, who had to manually upload files, input data, and manage all communication with external parties.

It became clear that Tractebel needed a robust document management platform that could support better collaboration and grant secure external access as needed. As Stéphane Marchand, Head of Transmission and Distribution, puts it: “It’s quite fundamental to have a good document management system.”

With InEight Document in place, Tractabel has transformed its document control function. “InEight Document has really released the document controller to become a proper document controller and not just data input. It frees up my time to actually do things that are useful for project execution,” says Eileen McGillivray-Ahmidan, Document Management System Single Point of Contact at Tractebel.