INEIGHT CASE STUDY:
WSP AUSTRALIA
FINDING NEEDLES IN HAYSTACKS
Making information available and spatially searchable was a key goal for D4C, and the driver for its D4C Create application. Built around InEight Document, and with extensive integration into a wide variety of Sydney Water systems, the solution enables users to interrogate Sydney Water asset data sets and associated information. By zooming into a map, users can immediately find and filter a variety of different data sets associated with the location, and then retrieve documents associated with particular assets.
“For end-users who are not accustomed to working inside document management systems, D4C Create makes it fast and easy to find what you need, when you need it,” comments Okraglik. “Field workers who live and breathe spatial information and work orders can use their standard
log-in to access all the power of InEight Document in a very intuitive way. The user experience is wonderfully simple, but the connectivity behind it is highly sophisticated.”
When selecting technologies for use in D4C Create, the number-one criterion was an open API, so that the team could build the required connections with Sydney Water’s systems. “We realised that turning documents in InEight into information that was spatially searchable and user-centric would be critical to our success. That meant achieving deep integration with multiple systems; the open API provided by InEight Document was a big time-saver.”
DRIVING SPEED, EFFICIENCY AND ACCURACY
Among the headline benefits of D4C Create are its high-quality user experience, its ability to provide easy access to a single source of accurate information, and its support for compliant maintenance processes. “With just a few clicks, field workers can filter down from potentially more than 1,000 documents associated with a site to find the handful that are relevant to the current work order,” says Okraglik. “They don’t have to wade through a whole lot of different screens to find what they want. With InEight Document, we’re able to get the right information, in approved documents, served up to the end users at the right time.”
With rapid, low-effort access to accurate documents through a geospatial interface, D4C employees can easily get the contextual information they need to work in an efficient and compliant way. And from the perspective of the 10-year project, greater speed, efficiency and accuracy will translate into better services and more headroom for innovation.
Okraglik concludes: “The broader benefit is all about getting the work done as efficiently as possible through a data-driven approach. That starts with work orders generated by Sydney Water, and it flows all the way through to D4C operatives in the field. We’re still on that journey, streamlining the operations and analytics, aiming to minimise the human and manual interventions. The InEight technology is a key element in helping us achieve our longer-term goals of optimising the maintenance and maximising the useful life of Sydney Water’s assets.”
“With InEight Document, we’re able to get the right information, in approved documents, served up to the end users at the right time.”
-Henry Okraglik, Global Director Digital for WSP in Australia

ABOUT INEIGHT
InEight is a leader in construction project controls software, empowering over 850 companies taking on challenging projects in industries including construction and engineering; transportation infrastructure; mining; water; power and renewables; and oil, gas and chemical. Uniquely suited to capital construction and other complex work, our integrated, modular software manages projects worth over $1 trillion globally, taking control of project information management, costs, schedules, contracts, and construction operations, and delivering insights with advanced analytics and AI. InEight's solutions adapt and scale to meet the dynamic needs of modern construction, driving operational excellence and successful project outcomes. For more information, follow InEight on LinkedIn or visit InEight.com.