INEIGHT CASE STUDY:
AECOM
KEEPING EVERYONE ON THE SAME PAGE
With project and program managers working on consistent data within the same tool, AECOM can enhance delivery, improve quality, cut timelines, and reduce risk. Integrating source data for cost schedule, risk management, contract procurement, data analytics, and change management empowers stakeholders like estimators and schedulers to work in perfect synchronization and create risk-adjusted budgets and schedules.
“The increased sharing of information helps us work dynamically and efficiently,” says Camson. “My inspector can work from a tablet to verify the quantities claimed by the contractor, verify the percentage completion, and share that information against the schedule of values and activities. When we consolidated that information at the end of the month, there’s no debate and the contractor can submit payment forms in the same tool.”
Program Controls Engine also enables a better understanding of the risk profile associated with projects and programs. The vertical alignment enables program managers to drill down to the project level to diagnose and address the root causes.
“The increased sharing of information helps us work dynamically and efficiently, so when it comes time for payment there’s no debate.”
-Aidhean Camson, VP, Global Program Controls AECOM
REAL-WORLD BENEFITS
Program Controls Engine has already proved its value within the New York City transportation sector, where AECOM provides project management and construction management services in support of a five-year program to improve subway performance.
“We joined the project three months in, alongside three existing contractors,” says Camson. “We needed to provide actionable insights, ensure goal alignment and integration, maximize the efficiency and effectiveness of the work, and promote visibility to drive transparency—but first we had to get up to speed on the project itself. We needed the right tools in place if we wanted to deliver the targeted benefits of the program.”
Following a discovery phase, AECOM built a roadmap for the solution elements it would deploy and determined how the Program Controls Engine would fit architecturally with the existing systems. AECOM and InEight emphasized the successful adoption of the new solution, noting that old habits die hard and that it can be difficult to wean people off spreadsheets.
“We held a lot of stakeholder meetings to get their alignment and demonstrate the power of an integrated solution,” says Camson. “Budgets, schedules, contracts, and risk were the priority-one elements at the heart of our Programs Control Engine deployment.”