INEIGHT CASE STUDY:
WESTCONNEX

DELIVERING EXCELLENCE THROUGH STREAMLINED PROJECT TURNOVER
Due to the wide scope of the WestConnex project, project teams on many of the project stages were operating somewhat independently. Even though the nature of the project required that each stage maintain a separate environment for records management, the technology had to accommodate integration between instances for various project stages. The consistency that InEight Document provided not only allowed information to flow more seamlessly from project stage to project stage, it also allowed for full transparency post-completion and moving to operations and maintenance.
Another component of the InEight Document system that is valuable to Transurban is the project archive. This feature provides the ability to deliver turnover packages to various stakeholders. These are stand-alone, searchable packages of project documents and as-built information. Once the project enters the defects or turnover phase, InEight Document administrators can provide multiple stakeholders with their own living archive containing only the documents that group is entitled to. Not only is this functionality useful for mitigating project risk and disputes, but the transparency of information strengthens working relationships between contractors, owners and operators.
Lopez mentions the value it has brought to Transurban. “What governs the life of the system is the defects period of the project. So even though a project reaches practical completion, we still have a period that’s post-completion, that we must keep the system available. Primarily the drawings and everything else that might be needed by all stakeholders and contractors,” says Lopez. “For them to have the ability to locate drawings, documents and correspondence during the defects period, which can last anywhere between one and three years, is a tremendous advantage.”
“For them to have the ability to locate drawings, documents and correspondence during the defects period, which can last anywhere between one and three years, is a tremendous advantage.”
-Jenny Jong, Senior Document Controller, WestConnex